Privacy Notice for Arcolis
Last modified: March 6, 2017
LightingSoft AG (“we”)
believe strongly in protecting the privacy of the personal data
you share with us. We also believe it is important to inform you
about how we will use your personal data, and to give you choices
about how that data will be used. Therefore, we encourage you to
read this Privacy Notice carefully before you make your choices,
and give us the right to use your data as stated in this Privacy
What is the scope of this Privacy Notice?
This Privacy Notice ("Privacy
Notice") applies to all personal data of consumers collected via
the use of the Arcolis application (“Products”), via
www.arcolis.com (“Website”) and via the Arcolis App (“App”). Products
and Website are controlled by or are under the control of LightingSoft AG, “Services”.
This Privacy Notice applies in
addition to any terms and conditions and other policies of LightingSoft AG as they apply to the Services.
Why should you share your personal data with us?
Sharing your personal data
with us is not necessary to use the Arcolis app. If you choose however to
register yourself for an additional service, we will be able to
provide you, depending on the service:
- - Using
- - Using
other applications, products and functionalities made available
by LightingSoft AG or third parties that can be connected to
- - Assisting
you with after sales services
- - Storing
- - Providing
- - Improving
- - Helping
us to develop products that are designed around you, optimize
customer services and continuously improve our Services
At LightingSoft AG we use the
highest quality data security tools to keep your data safe and
protect Arcolis from unauthorized access.
Which personal data do we collect?
- Using the Website and the App,
we may collect your:
- - IP
- - MAC
- - Types
of devices connected to the Arcolis App
- - Serial
number of the connected devices
- - Crash
We will store this usage data
also for providing you with appropriate after-sales services and
troubleshooting. The usage data is stored for as long as is needed
to provide the services to you.
LightingSoft AG, transfers
data securely (using SSL) and will encrypt some data, such as your
MAC address when it is stored.
We keep data, for as long as
is necessary for the purposes of the provision of the Services,
unless we have to keep the information for legal purposes. After
such time has elapsed, we only keep data in aggregate form.
- Connecting your lighting controller
to Arcolis, we may collect your:
- - Serial
number of your lighting controller
- - Scenes
and images you choose to upload
- - IP address
of your controller
- Connecting the Products with
your WIFI network, we may collect your:
- - IP
- - MAC
- Choosing to make use of
additional services from us, such as
participating in promotions, subscribing to a newsletter. We may
ask for or receive certain personal data, such as your:
- - Name /
- - Email
- - Social
- - Age /
date of birth
- - Interests
- - Other
information related to your online behavior
In addition, We may
collect personal data via cookies or similar techniques,
including, but not limited to:
- - Your IP
- - Your
- - Your web
- - Your
- - The web
pages you visit on our websites
We may also aggregate details
which you have submitted to the website. Aggregate data does not
contain any information that could be used to identify you and it
is only used to assist us in providing an effective service on
this website. We may from time to time supply third parties with
this non-personal or aggregated data for uses in connection with
How and how long we keep your data?
We take reasonable steps to
ensure that we securely keep information about you only for so
long as is necessary for the purposes for which it was collected,
or as required under any contract or by applicable law.
Please be advised that even
after deletion by you, copies of publicly accessible data such as
the scenes and images you choose to upload may remain viewable in
cached and archived pages, or if other users or third parties
using the Arcolis API have copied or saved that information. Remember
that the Internet never forgets. Everything you choose to share
publicly may stay online indefinitely. Please exercise caution
before deciding to disclose these images and scenes publicly.
We work with Google to be able
to provide you our Services. Google shall not use your data for
any purpose than that which is authorized by LightingSoft AG and
applicable to your data shared with Google. By using the Services,
you consent to the use by Google of your personal data required
for the service.
You should know that your
personal data may be transferred from your home country to other
LightingSoft AG companies around the world, who may communicate
with you about our products or special offers you may find useful.
Who is responsible for your personal data?
LightingSoft AG, The Switzerland is the entity
that controls the Services and is responsible for the collection
and processing of personal data via the Services.
How do we protect your data?
We recognize our
responsibility to protect the information you entrust to us.
LightingSoft AG uses a variety of techniques to protect your
information, including protected servers, firewalls, and
Once you have provided us with
your personal data, you will have reasonable access to that
information so you can change or delete it. You may also make
requests or complaints regarding your personal data, and update
your information profile through our contact form.
We want to know you better so
we can serve you better while at the same time, we respect your
choices about how we use your personal data.
Your personal data may be
transferred from your home country to other LightingSoft AG
companies, in different locations around the world, who may
communicate with you about LightingSoft AG products, services or
special offers that you may be interested in. If you do not want
us to send you personalized offers or information, you can let us
know by checking the appropriate box on the registration form or
reply card, or by selecting “opt-out” on any e-mails you receive.
Because LightingSoft AG sells
dozens of products in hundreds of countries, you may have
previously provided us with personal data through reply cards, our
call centers, or in some other manner. Your decision not to
register now will not affect the information you have already
provided to LightingSoft AG. Of course, you will always have the
option to unsubscribe to any online contact from LightingSoft AG
or change your personal profile information.
Special information for parents
While LightingSoft AG
Services are generally not targeted at children (under the age of
16 or the equivalent minimum age in the relevant jurisdiction), it
is LightingSoft AG policy to comply with the law when it requires
that a parent's or guardian's permission is secured before
knowingly collecting, using, or disclosing personal information
Changes to this Privacy Notice
The services that LightingSoft AG
provides are always evolving and the form and nature of
the services that LightingSoft AG provides may change from time
to time without prior notice to you. For this reason, we reserve
the right to change or add to this Privacy Notice from time to
time and will post any material revisions on our websites.
We will post a prominent
notice on our Privacy Notice page to inform you of any significant
changes to this Privacy Notice, and will indicate at the top of
the notice when it was most recently updated. We encourage you to
check back regularly to review the latest version.
The new Privacy Notice will be
effective upon publication, if you do not agree to the revised
notice, you should alter your preferences, or consider stop using
the LightingSoft AG pages. By continuing to access or make use of
our services after those changes become effective, you agree to be
You may contact us through
our contact form if you:
- - Have a
concern about our use of your data
- - Want to
ask us a question regarding our Privacy Notice
- - Want to
request a copy of your personal data, or change or delete your
- - Want to
opt-out from receiving any future personalized offers or
information from LightingSoft AG
If you prefer, you can write
to us at: LightingSoft AG, HEISSACKERWEG 8, SWITZERLAND