Last modified: March 6, 2017
LightingSoft AG (“we”) believe strongly in protecting the privacy of the personal data you share with us. We also believe it is important to inform you about how we will use your personal data, and to give you choices about how that data will be used. Therefore, we encourage you to read this Privacy Notice carefully before you make your choices, and give us the right to use your data as stated in this Privacy Notice.
This Privacy Notice ("Privacy Notice") applies to all personal data of consumers collected via the use of the Lightrider application (“Products”), via www.lightrider.com (“Website”) and via the Lightrider App (“App”). Products and Website are controlled by or are under the control of LightingSoft AG, “Services”.
This Privacy Notice applies in addition to any terms and conditions and other policies of LightingSoft AG as they apply to the Services.
Sharing your personal data with us is not necessary to use the Lightrider app. If you choose however to register yourself for an additional service, we will be able to provide you, depending on the service:
- Using the Services
- Using other applications, products and functionalities made available by LightingSoft AG or third parties that can be connected to the Services
- Assisting you with after sales services
- Storing your preferences
- Providing software updates
- Improving website/app functionalities
- Helping us to develop products that are designed around you, optimize customer services and continuously improve our Services
At LightingSoft AG we use the highest quality data security tools to keep your data safe and protect Lightrider from unauthorized access.
Using the Website and the App, we may collect your:
- IP address
- MAC Address
- Types of devices connected to the Lightrider App
- Serial number of the connected devices
- Crash incident data
We will store this usage data also for providing you with appropriate after-sales services and troubleshooting. The usage data is stored for as long as is needed to provide the services to you.
LightingSoft AG, transfers data securely (using SSL) and will encrypt some data, such as your MAC address when it is stored.
We keep data, for as long as is necessary for the purposes of the provision of the Services, unless we have to keep the information for legal purposes. After such time has elapsed, we only keep data in aggregate form.
Connecting your lighting controller to Lightrider, we may collect your:
- Serial number of your lighting controller
- Scenes and images you choose to upload
- IP address of your controller
Connecting the Products with your WIFI network, we may collect your:
- IP address
- MAC Address
Choosing to make use of additional services from us, such as participating in promotions, subscribing to a newsletter. We may ask for or receive certain personal data, such as your:
- Name / Surname
- Email address
- Social media profile
- Age / date of birth
- Other information related to your online behavior
In addition, We may collect personal data via cookies or similar techniques, including, but not limited to:
- Your IP address
- Your cookie ID
- Your web browser
- Your location
- The web pages you visit on our websites
We may also aggregate details which you have submitted to the website. Aggregate data does not contain any information that could be used to identify you and it is only used to assist us in providing an effective service on this website. We may from time to time supply third parties with this non-personal or aggregated data for uses in connection with this website.
We take reasonable steps to ensure that we securely keep information about you only for so long as is necessary for the purposes for which it was collected, or as required under any contract or by applicable law.
Please be advised that even after deletion by you, copies of publicly accessible data such as the scenes and images you choose to upload may remain viewable in cached and archived pages, or if other users or third parties using the Lightrider API have copied or saved that information. Remember that the Internet never forgets. Everything you choose to share publicly may stay online indefinitely. Please exercise caution before deciding to disclose these images and scenes publicly.
You should know that your personal data may be transferred from your home country to other LightingSoft AG companies around the world, who may communicate with you about our products or special offers you may find useful.
LightingSoft AG, The Switzerland is the entity that controls the Services and is responsible for the collection and processing of personal data via the Services.
We recognize our responsibility to protect the information you entrust to us. LightingSoft AG uses a variety of techniques to protect your information, including protected servers, firewalls, and encryption.
Once you have provided us with your personal data, you will have reasonable access to that information so you can change or delete it. You may also make requests or complaints regarding your personal data, and update your information profile through our contact form.
We want to know you better so we can serve you better while at the same time, we respect your choices about how we use your personal data.
Your personal data may be transferred from your home country to other LightingSoft AG companies, in different locations around the world, who may communicate with you about LightingSoft AG products, services or special offers that you may be interested in. If you do not want us to send you personalized offers or information, you can let us know by checking the appropriate box on the registration form or reply card, or by selecting “opt-out” on any e-mails you receive.
Because LightingSoft AG sells dozens of products in hundreds of countries, you may have previously provided us with personal data through reply cards, our call centers, or in some other manner. Your decision not to register now will not affect the information you have already provided to LightingSoft AG. Of course, you will always have the option to unsubscribe to any online contact from LightingSoft AG or change your personal profile information.
While LightingSoft AG Services are generally not targeted at children (under the age of 16 or the equivalent minimum age in the relevant jurisdiction), it is LightingSoft AG policy to comply with the law when it requires that a parent's or guardian's permission is secured before knowingly collecting, using, or disclosing personal information from children.
The services that LightingSoft AG provides are always evolving and the form and nature of the services that LightingSoft AG provides may change from time to time without prior notice to you. For this reason, we reserve the right to change or add to this Privacy Notice from time to time and will post any material revisions on our websites.
We will post a prominent notice on our Privacy Notice page to inform you of any significant changes to this Privacy Notice, and will indicate at the top of the notice when it was most recently updated. We encourage you to check back regularly to review the latest version.
You may contact us through our contact form if you:
- Have a concern about our use of your data
- Want to ask us a question regarding our Privacy Notice
- Want to request a copy of your personal data, or change or delete your personal data
- Want to opt-out from receiving any future personalized offers or information from LightingSoft AG
If you prefer, you can write to us at: LightingSoft AG, Chemin des Oisillons 5, 1009 Pully, Switzerland