“Nicolaudie Group” (referred to as “we”, “us”, “our” in this policy) in this policy primarily refers to LightingSoft AG, the main operating company of the Nicolaudie Group, and, where appropriate, to other companies in the Nicolaudie Group. LightingSoft AG owns and controls 100% of all companies operating under the Nicolaudie Group. LightingSoft AG is the “data controller” of all personal information that is collected and used. LightingSoft AG is registered in Switzerland and the address may be found below.
What personal data do we collect?
The specific data we collect depends on which product or service you use. This will include one or more of the following:
Device & Operating System
Current country location
A record of the web page URL’s you visit on our websites
Contact information including Name, E-mail, Address, Telephone number and company role
The serial number of devices manufactured by the Nicolaudie Group
Application crash data
Your order history with us
What do we use your personal data for?
By sharing your data with us, we will be able to:
Assist you with after sales services
Store your preferences for synchronisation between devices
Provide you with software updates and upgrades
Improve our products
Help us to develop products that are designed around you
Optimise customer services
Continuously improve our services
Keep you updated with our latest products and services
How long do we keep your data?
We take reasonable steps to ensure that we securely keep information about you only for so long as is necessary for the purposes for which it was collected, or as required under any contract or by applicable law. Once you have provided us with your personal data, you will have reasonable access to that information so you can change or delete it.
How do we store your data?
Who is responsible for your data?
LightingSoft AG - Switzerland is the entity that controls all Nicolaudie Group companies, applications, websites and services and is responsible for the collection and processing of personal data.
How do we protect your data?
We recognise our responsibility to protect the information you entrust to us. Nicolaudie Group uses a variety of techniques to protect your information, including protected servers, firewalls, and encryption.
You may contact us through our contact form available on our websites if you:
Have a concern about our use of your data
Want to request a full copy of your personal data, or change or delete your personal data
Want to opt-out from receiving any future personalised offers or information from LightingSoft AG
If you prefer, you can write to us at: LightingSoft AG, Chemin des Oisillons 5, 1009 Pully, Switzerland